Frequently Asked Questions
Everything you need to know about shopping with TFY fashion.
What is the standard shipping timeframe for TFY orders?
We offer standard shipping which typically takes 3-5 business days for domestic orders. Express shipping options are available at checkout for 1-2 day delivery.
How do I return an item that doesn't fit?
TFY offers a 30-day hassle-free return policy. Simply use our online portal to generate a prepaid return label and drop your package at any authorized courier location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options including Klarna and Afterpay.
How can I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit.
Are your clothing materials sustainably sourced?
TFY is committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or eco-friendly fabrics, as noted in the product descriptions.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.